Terms of service

TERMS OF SERVICE

1. IDENTIFICATION

This website is operated by Scoopease (hereinafter referred to as “the Store”).

Accessing and using this website grants the status of user and implies full and unconditional acceptance of these Terms of Service.

The user declares that they are at least 18 years old and have the legal capacity to enter into contracts in accordance with Spanish law.

2. PURPOSE

These Terms of Service govern the access, navigation, and use of the website, as well as the purchase of products offered by Scoopease, consisting of cosmetic products for hair care and hair growth.

3. CONDITIONS OF USE

The user agrees to:

  • Use the website lawfully and in accordance with applicable regulations

  • Not perform activities that may damage, overload, or impair the website

  • Not use the products for purposes other than those intended

Scoopease reserves the right to deny or withdraw access to the website from users who violate these Terms.

4. PRODUCTS

The products offered are intended exclusively for cosmetic use.

Results may vary depending on the individual, and specific results are not guaranteed.

The products do not replace medical treatments. If you have any medical condition or doubts, it is recommended to consult a qualified healthcare professional before using them.

5. PRICES AND PAYMENT

Prices are expressed in euros (€) and include applicable taxes in Spain unless otherwise stated.

Payments are processed through secure payment methods provided through the platform used by the Store.

Scoopease does not store credit card or banking information.

6. SHIPPING

Orders are shipped according to the Shipping Policy available on the website.

The Store shall not be held responsible for delays caused by shipping carriers or circumstances beyond its control, including force majeure events.

7. RETURNS

Returns and refunds are governed by applicable consumer protection laws and the Return Policy published on the website.

Returns of opened or used products will not be accepted, except in cases of manufacturing defects.

8. INTELLECTUAL PROPERTY

All content on the website, including:

  • texts

  • images

  • logos

  • trademarks

  • designs

is the property of Scoopease or authorized third parties.

Reproduction, distribution, or public communication of such content without prior authorization is strictly prohibited.

9. LIABILITY

Scoopease shall not be liable for:

  • improper use of the products by the user

  • damages resulting from use contrary to instructions

  • technical failures beyond its control

The use of the website and its products is at the user's own responsibility.

10. MODIFICATIONS

Scoopease reserves the right to modify these Terms of Service at any time.

Any changes will become effective upon publication on the website.

11. APPLICABLE LAW

These Terms of Service are governed by Spanish law.

Any dispute arising from the use of this website or the purchase of products shall be submitted to the competent courts of Spain.

12. CONTACT

For any questions related to these Terms of Service, users may contact the Store through the email address provided on the website.