Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified by email.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is 7–9 business days worldwide.

Please note that delivery times may vary depending on the destination country and customs procedures.

Estimated delivery times:

  • Europe: 7–9 business days

  • North America: 7–9 business days

  • Asia: 7–9 business days

  • Australia & Oceania: 7–9 business days

  • Rest of the world: 7–9 business days

Worldwide Shipping

We ship worldwide.

Shipping availability may vary depending on the destination country and local shipping restrictions.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to update after shipment.

Customs, Duties and Taxes

Scoopease is not responsible for customs duties, taxes, or import fees that may apply in the destination country.

These charges are the responsibility of the customer and are determined by the customs authorities of the destination country.

Delays

Delivery times are estimates and may be affected by circumstances beyond our control, including:

  • customs inspections

  • carrier delays

  • weather conditions

  • international logistics disruptions

Scoopease cannot guarantee exact delivery dates.

Lost or Stolen Packages

Scoopease is not responsible for packages marked as delivered by the carrier.

If your package is lost during transit, please contact us and we will assist you in opening an investigation with the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Scoopease cannot guarantee reshipment or refund.

Contact

If you have any questions regarding shipping, please contact us at:

Email:
s23187302@gmail.com